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Common queries answered

Frequently asked Questions

  • You will be pleased to know that we offer two convenient shipping options for your order. Our Free Standard option typically delivers within 2-5 working days for most areas, with tracking provided for your peace of mind. Alternatively, our Express service guarantees delivery within 1-2 working days for most areas, also with tracking included. We know that time is of the essence, which is why we strive to ship all orders placed before 4PM on the same business day. Though shipping times can vary, we want you to feel confident in the knowledge that we are always here to assist you with any questions or concerns you may have. Trust us to get your items delivered as swiftly as possible.

Please use the contact form to update your address. Kindly ensure to do so before 4pm the following working day.

Rest assured that once your order has been dispatched, you will receive a tracking link via email. This link will allow you to monitor your delivery’s current status.

Our support team can be reached through the following methods:
– Call us at (+61) 450400077
– Email us at [email protected]
– Use the contact form
– Request a text or call back (available on the product pages)
We will do our best to respond to your inquiry as quickly as we can.

Please use the contact form to update your address. Kindly ensure to do so before 4pm the following working day.

We may be able to ship to your country. Please contact us directly to discuss this further.

Rest assured, we always ensure that all items in your order are promptly dispatched on the same working day, and packaged together for your convenience.

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