Terms & Conditions
Welcome to Elemex Pty Ltd. These Terms & Conditions apply to all transactions made via our website at https://elemex.com.au. By placing an order, you agree to be bound by these terms.
1. Orders and Payments
All prices are in Australian Dollars (AUD) and include GST where applicable. We accept payment via credit/debit card, PayPal, Afterpay, Zip, Direct Bank Transfer and other supported gateways. Orders will not be processed until full payment has been received.
2. Shipping
We ship Australia-wide and internationally. Shipping costs and delivery timeframes are clearly displayed at checkout. Delivery times are estimates only. Please refer to our Shipping Policy for full details.
3. Warranty and Returns
We offer warranties on all products in accordance with Australian Consumer Law. Some items (such as lithium battery cells) carry a limited warranty of up to 30 days. Please refer to our Warranty Policy and Refund and Returns Policy for details.
4. Backorders and Preorders
Products marked as “backorder” or “preorder” will be shipped as soon as they are restocked. Estimated timeframes are listed on the product page and may be subject to change.
5. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products. Installation and usage of all electrical components must be carried out by a qualified person.
6. Privacy
We collect and use your personal data in accordance with our Privacy Policy. By using this site, you consent to such use.
7. Changes to Terms
We reserve the right to update these terms at any time without prior notice. The latest version will always be available on this page.
If you have any questions, please contact us at:
📧 support@elemex.com.au
🌐 https://elemex.com.au
📞 0450 400 077